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Our customers have spoken: people want access to emergency pool service.

Imagine that you’re throwing an event at your pool on Memorial Day Monday, and on Saturday night you find out that your heater is broken. What do you do?

Most pool companies would tell you that there’s a 3-week wait for service, or that they’re closed on Sundays and holidays, so you’ll have to wait until Tuesday. But not Red Rose!

Just call our Rapid Response phone number or click here to submit a service request online and order a Rapid Response service call. We’ll send an on-call technician out ASAP, typically within 2-4 hours, even on weekends and holidays.

To reach our Rapid Response hotline, call (717) 584-1907. We answer calls between the hours of 7am-7pm M-F and 9am-4pm on weekends and holidays, but we monitor messages at all times and guarantee service within 24 hours.

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